Toni's House Policies
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Toni's House Daycare

A safe environment....



Weekend care is considered drop in since I do not offer it every weekend. The rate is $35.00 per day not including expenses, ie, if we have a trip to the zoo or out to eat.


Your child/children day begins at _____and ends at no later then ______p.m. Please do not bring your child more then 2 minutes early without first discussing it with me.


If your child does not arrive by your contracted drop-off time I will assume your child is not attending, unless alternate arrangements have been made.  If I am not available after that time, it is your responsibility to find alternate care for the day.  The No Show Fee is $10 and will be enforced.




Each family's childcare needs and rates are private


The first two weeks of childs enrollment will be a trial period. If a problem arises within those two weeks. that can not be resolved, either you or I may terminate the agreement with out further commitment. No fees will be refunded.



Termination of Childcare Agreement

Either party may terminate the childcare agreement with two weeks notice.  Payment for the two weeks is to be paid, whether the child attends or not. 



I may immediately terminate care for the following reasons:

Failure to complete required forms

Lack of parental cooperation

Disrespect-raising your voice

False information given by parent

Consistent late arrivals or no show 3 days in a row w/o notice

Verbal or physical abuse of any person or property by parent, child
relative or friend

My inability or meet child's needs.

Serious illness of child or provider

Unruliness of the child.

If a parent fails to abide by my policies, as outlined in this handbook

If a parent does not make scheduled payments


Zero Tolerance


Please do not come to my house under the influence of alcohol, illegal drugs, or any medication that impairs your ability to operate a vehicle or care for your child.  If you do, I cannot legally keep your child from you, but I will contact the authorities.


Illness Policy

PARENTS AGREE TO KEEP THEIR CHILD/CHILDREN AT HOME OR SEEK ALTERNATE CARE ARRANGEMENTS FOR THE FOLLOWING CONDITIONS:

* Pain - any complaints of unexplained or undiagnosed pain

* Fever (100°F/38.3°C or higher)

* Sore throat or trouble swallowing

* Headache or stiff neck

* Unexplained diarrhea or loose stool combined with nausea, vomiting or abdominal cramps. The child will be kept at home until all symptoms have stopped.

* Nausea or vomiting

* Sever itching of body and scalp

* Known or suspected communicable diseases.

IT IS REQUIRED TO KEEP (OR TAKE) A CHILD HOME WHEN THE CHILD:  

* Is suffering from one or more of the above symptoms

* Is not well enough to take part in the activities at the daycare------------------------------------------------------------------------

ULTIMATELY THE CARE OF THE CHILD IS THE PARENT'S RESPONSIBILITY----------------------------------------------------------------------

-Parents will inform the daycare within 24 hours of a diagnosis of a serious illness or contagious disease of a communicable nature in the family.  This is to protect my family and the other families who attend the daycare.  Failure to do so is grounds for immediate termination of care.

Parents agree that a child will be symptom free, without the aid of symptom reducing medications such as tylenol, for a full 24 hours prior to returning to daycare.  We reserve the right to ask for a note from your family doctor, depending on the illness/disease.


1) HOURS OF OPERATION:

Monday to Thursday   7:00 a.m. to 8:00 p.m. Friday 7:00 to 5:30

Any time after 6pm is considered nite time care and an extra fee will be charged.


I will be closed on all Federal Holidays, Thanksgiving, and Friday after. Christmas Eve at 4 and New Years Day , Good Friday as well as a two week period, one paid one not, in the summer months and 3 paid personal days. (adequate notice will be given in this regard). Also 5 sick days for myself and 3 for my two youngest children.

Weekly fees include all sick days, statutory holidays and vacation time - these are paid days.   Fees are based on booked days not attendance.  Refunds and credits will not be given for days where your child does not attend There will be a $20 non refundable charge per child to hold that spot for that child. This will go toward enrollment and bedding and does not apply to payment Also there is a non refundable fee of $____________________ equal to two week s per child due at signing of contract. This will cover one of your final two weeks You still must give two weeks notice before withdrawing child from daycare. Make checks payable to me.



* Full Time:   (5 days per week) over 20 hours weekly

            Up to 23 Months   $130.00 per week
            24 Months to 4 Years * $120.00 per week       (per child)
* This applies if the child is potty trained

            5 years to 8 Years     $85.00 per week*

           * Note:  A full day rate will be charged for school holidays/inservice days and summer vacation.

*  Part-time and Drop-in:   (less than 5 days per week)  up to 20 hours

             $75.00 for 4 hours daily
$55.00 for 2 hours daily       (per child)

3)   DAYCARE SUBSIDY


Parents who qualify for Daycare Subsidy must have full approval in place prior to attendance.   Any fees not covered by Subsidy are the parents' responsibility and are payable on the Friday of each week.  Proof of qualification must be presented to provider prior to registration.


4)   PAYMENT POLICY

Parents agree that all fees (full time and part time attendance) will be paid on the Friday of each week  Drop-in fees are payable per occurrence.  Unpaid fees are subject to immediate suspension or termination of care unless reasonable arrangements are made and accepted by both parties.


Full time and part time fees are based on booked days, not attendance, therefore parents are responsible for fees whether child attends or not. (This includes sick days, statutory holidays and vacation time)  Checks must be from a Maryland based bank. If your payment is late, there will be a $10 a day fee, including weekends.


A fee of $25.00 will be charged for all NSF checks. After that, only cash will be accepted Failure to pay will result in legal action against you if your account is more than two weeks delinquent. You will be liable for any and all court costs. If you are getting vouchers, you will responsible for any and all fees not covered. Receipts are given monthly for your tax purposes. Duplicates are $6.00 for monthly and $60 for yearly total. Payment due before total given.

5) LATE  ARRIVAL/PICKUP POLICY

Please advise the daycare prior to drop off time if your child will be arriving later than the prearranged time. Please advise the daycare immediately if  you will be arriving later than the prearranged time to pick up your child.  It is the parents responsibility to ensure that children are picked up no later than your scheduled time. You get 30 mins to pick up your child after you get off of work. Please be here on time.


Please notify the daycare if an unauthorized person will be picking up your child.  Verbal or written permission must be received before we will  release a child to anyone who is not authorized on the registration form.

In the event that a parent  cannot be contacted, it is the policy of Tonis House Childcare to call an emergency contact should a child remain in care after your scheduled pick up time.


A late fee of $7.00 per 1/2 hour (or any portion of an hour) per child will apply if a child remains in care after your scheduled pick up starting 1 min after your 30 mins are up. This late fee is due and payable on the next weeks pay or same week, which ever is easier.


There is NO REDUCTION in fees for holidays, sickness, inclement weather, or just taking the day off.


YOU ARE RESPONSIBLE for payment of the days that you have agreed for your child to attend my care. If you need hours other than your scheduled hours, you will be required to pay the hourly fee which is due on this weeks pay or next weeks.


You are responsible for giving me a written 2 week notice should you no longer need my care for your child. Should you not give me the 2 weeks notice, payment will be due in full for both weeks within 2 weeks of last date care was given. If I have to terminate care, you are responsible for the last 2 weeks tuition in full within 2 weeks from the termination date.


Definitions:

Part-time- Up to but not exceeding 20 hours weekly



Full Time: Childcare contracted on a set scheduled time slot more than 20 hours weekly.


If a parent needs a full time position, termination notice may be given with the option of parent paying the full time rate to preserve the childs slot. Daycare can only be guaranteed to children that attend full time, or part time and pay full time rates.

Before/After School: Includes breakfast and afternoon snack. Care will not begin before 7:00 AM or end later than 8:00 PM , 5:30 on Fridays any day that school is not in session, a full day rate will be charged, $25 full day $15 half day.

No Show: If your child will not be attending Toni's Daycare, a one-hour notice of absence is required. If notice is not received, the fee will be assessed in addition to the regular fee for the day $10.

Drop Ins: I do accept children if I have the open spot for them. Call ahead to verify that there is a vacancy.

You are paying for a position, as well as a service. No refunds are given for late arrivals or early departures. All childcare services will be contracted. The contract is a legal document obligating me to provide a service for you and obligating you to pay me for that service. There are other requirements in the contract. I urge you to thoroughly read the contract/handbook and realize that it is legal and you will be held liable for each item of the contract. By signing it, you are accepting it in all its terms.

Sick/Vacation Days:

In the event that your child is ill and needs to miss a day, please call 1 hour before arrival time. If NO notice is given, you will be charged the No Show Fee in addition to the normal daily rate. Parent agrees to provide 2 weeks notice prior to any vacation time. Parent agrees to pay childcare fees to hold childs position during any vacation time or extended leave due to illness etc. Full payment must be received whether or not child attends.


Toys

NOT responsibility for lost, stolen, or broken toys from home. Should the child deliberately destroy my toys or other property through misuse or willfulness, the parent will be required to replace it.

Please do NOT send any toys from home with your child. If your child needs a special toy or item for sleeping, it will be allowed, but it will remain put away until Rest Time.



Open communication. Explain clearly and carefully your wishes and expectations about how your child will be cared for. Also provide updates on problems and progress that you child is making. Good communication helps us work together in the best interest of your child.

Agreement on terms or arrangements. You should fully understand the terms of the contract and the policies and procedures that you as the parent are agreeing to:

Honesty and trust. This includes being honest about how you believe the arrangement is working. Although you need to be vigilant in order to safeguard your child, you should trust me as your childcare provider to do the best for your child. Show you trust by asking questions rather than jumping to conclusions when apparent problems develop.

Pick up on time. I as your provider have a personal life too. No trip to the grocery store etc. on your way here just because you find it more convenient, ultimately the care of your child is your responsibility. 

Payment on time and no rubber checks. I have bills to pay and food to buy also.


Respect. Realize that taking care of children is a job and that not only am I a worker, but also a working parent. Recognize that this is not an easy job. I am not a Baby-sitter. I am only human; Im not superwoman. Please dont expect me to do things that you yourself would not want to do.


RECEIPT FOR PAYMENT:

A receipt will be available monthly . A yearly childcare statement for taxation will be given. Fees for a duplicate receipt are $6 for a monthly statement and $60 for an annual statement.

Parents are required to let the provider know as promptly as possible of any day that your child will be absent or late. Failure to arrive within 30 minutes of your regular drop-off time could jeopardize care for your child. There will be no fee compensation. I have a responsibility to the other children to maintain a normal schedule of meals, snacks, walks to the park, etc.


Parents may only use the hours scheduled in their signed contract. Any changes must be approved ahead of time. Do not assume I am available for extra care outside these hours. I plan my own family's activities according to the contracted schedule. Feel free to ask but please don't be offended if I ask you to make alternate arrangements if you must work early or get off late.

Parents will supply diapers and anything baby related, ie, wipes, formula pacifier blanket, teething medication, bottle or cup and full size box of tissue.

If I have any concerns of child abuse or neglect, I am mandated by law to report my findings to Child Protective Services. Please know, any bruises or unexplained injuries will be documented and you will have to sign the documentation.


Any minor scrapes and scratches will be cleaned and bandaged. Anything more serious you will be notified immediately. Any major emergencies, your child will be transported by ambulance. If I can not get in contact with you, I will get in contact with the emergency contact on the card provided.

House Rules: No hitting, biting, pushing, kicking, etc
No throwing or breaking things If your child breaks something you will be required to replace it.
No running or jumping in the house.
No picking up babies or toddlers.
No leaving the house or yard.
No name calling, teasing etc.
No food or drink brought openly in to the home
No children allowed in undersigned areas.
No toys, money, jewelry, anything of value brought from home.

Sometimes at drop off and pick up time, the children may get a little rowdy. Please Show your child that you respect my house rules by reminding them and enforcing them while you are here. You areresponsible for your childs safely and behavior while you are present. If needed, I will remind your child of the rules.


There will be revisions to this agreement and contract. All families will sign a new contract each year. I reserve the right to make changes in rates and policies, as I deem necessary. You will be notified, in writing, of any changes that may occur. Every attempt will be made to give at least two-week's notice of changes.


Rates Regarding Holidays, Vacations and Absences

1. The holidays that I will be closed can be found on the provider-parent agreement. They are all Federal holidays, Good Friday. Thanksgiving and the Friday after, Christmas Eve @ 4 pm, Christmas, and New Years Day. Your weekly rates are still due if a holiday fall in that week. I will also take two paid personal days. I also have five sick days for myself and three days each for my two children. Please understand, have children and a family also and I cannot neglect my duties to them.


2. If a child comes to day care and sent home sick or is sick and not able to attend, weekly rates are still due to hold space.

3 There will be no charges related to provider's illness or other emergency that prohibits care, beyond my sick days stated .



4. There will be a charge for provider's scheduled vacation, one week paid vacation. one not and 3 personal days and 5 sick days. Please understand that I have family obligations as well.


5. Charges related to parents scheduled vacation are:

·One week vacation per year at no charge, otherwise weekly fee will be charged to hold space.

Vacations do not roll over, nor can they be used as sick days, my vacation days, holidays etc.

6. The provider and parent will each give 2-week advance notice of scheduled vacation or other leave.